Policies

Thank you for your interest in our catering services. We look forward to being a part of your event.

To serve you in the best possible manner, please follow the lead times on the catering website for any catered function to guarantee your specific order and time. Because good things take time, please give us at least 48 hours to successfully fulfill your event needs.

Flowers, linen, and china service are available by request and at an additional charge.

Our regular catering hours are from 7:00 a.m. to 7:00 p.m., Monday through Friday. Late afternoon, evening and weekend functions are available with an additional labor charge.

If you have moved a catered event from one location to another, please alert us to the exact new location to avoid confusion and unnecessary charges.

Modifying your order – You can modify your order on the catering website up to the order lead time for that menu. After that time, modifications to orders must be called in to the catering manager.

Cancellation Policy - To avoid being charged, cancellations or changes to catering orders must be made up to the lead time indicated for that menu.

Substitutions: We reserve the right to vary menu selections when necessary to meet market conditions.

UM Chestertown Medical Center
100 Brown St
Chestertown, MD 21620